We have put together a ZYIA Active product training for new reps on Passionate Team for you so you can learn staple items across our line and be more confident as you’re speaking with customers.
Consider asking customers the following (in this order):
1. what they’ll use it for, ie function- recommend a bra that meets the impact level they’ll need
2. circumference, ie number. We look at this BEFORE cup size- if she falls in between sizes, default to the number not the cup.
3. cup size. If she’s off the size chart, consider sister sizing. You will simply match her size to a size that IS on our chart horizontally. For example, 32C is equivalent to 34B so size small.
Visit this video for a detailed virtual walk through our staple bras and tanks.
Note the video goes alongside our private training in Instagram. Scroll past the memes and you’ll see the ZYIA Active product training- screenshot photos and use the repost app or copy + paste from a browser (versus in app) for the copy/caption.
Please note this private account is for our team only.
We meet women where they are, both in size (XXS/0 through XXXL/20) and function – yoga, biking, hiking, running, CrossFit, swimming, or chasing after kids!
Our different legging blends offer different levels of compression, fit, and style. Be sure to ask your customers their preferences so you can size correctly.
As a general rule, if a legging rolls down at the waist, it is too small. If it sags in the crotch area, it’s too big. Most women default up when they should actually go down.